In today’s competitive job market, a well-crafted application package is paramount. This package typically includes a resume or curriculum vitae (CV) and a supporting document often referred to as a cover letter, letter of introduction, or application letter. While the resume presents a concise summary of qualifications and experience, the supporting document provides a crucial opportunity to showcase personality, motivations, and a deeper understanding of the target role and organization. This document serves as a vital bridge, connecting the applicant’s qualifications with the employer’s needs and expectations.
Understanding the Purpose and Benefits of a Supporting Document

The primary purpose of this document is to articulate why an applicant is uniquely suited for a specific position within a particular organization. It allows for a more nuanced and personalized presentation of skills and experiences than a resume permits. A well-written document can:
- Highlight relevant skills and experiences tailored to the job description.
- Demonstrate a deep understanding of the organization’s mission, values, and goals.
- Showcase personality and communication skills, creating a positive first impression.
- Explain any gaps or inconsistencies in the applicant’s resume.
- Provide context and narrative to the applicant’s career trajectory.
- Express enthusiasm and genuine interest in the specific opportunity.
- Increase the likelihood of an interview invitation.
Crafting a Compelling Supporting Document: Structure and Content
A well-structured document typically follows a standard format, comprising several key sections:
1. Heading and Contact Information
Begin with the applicant’s contact information (name, address, phone number, email address) followed by the date and the recipient’s contact information (name, title, organization, address).
2. Salutation
Address the recipient formally and professionally using their title and last name (e.g., “Dear Mr. Smith,” or “Dear Dr. Jones”). If unsure of the recipient’s gender, using their full name is acceptable.
3. Introduction
The introduction should grab the reader’s attention immediately. Clearly state the purpose of the document, indicating the specific position and organization. Briefly highlight the applicant’s key qualifications and what makes them an ideal candidate.
4. Body Paragraphs
This section forms the core of the document. Each paragraph should focus on a specific aspect of the applicant’s qualifications. Use the STAR method (Situation, Task, Action, Result) to illustrate experiences and achievements. Connect specific skills and experiences to the requirements outlined in the job description. Demonstrate a thorough understanding of the organization and the role’s responsibilities.
5. Conclusion
Reiterate interest in the position and summarize key qualifications. Express enthusiasm and a desire to learn more about the opportunity. Clearly state the next steps expected, such as scheduling an interview.
6. Closing
Use a professional closing, such as “Sincerely,” or “Respectfully,” followed by the applicant’s typed name and signature (if submitting a hard copy).
Showcasing Skills and Experience: The STAR Method
The STAR method is a powerful technique for effectively communicating accomplishments. It provides a structured approach to narrating experiences, demonstrating the impact of actions, and showcasing the applicant’s capabilities. Each element plays a critical role:
- Situation: Describe the context of the situation or challenge faced.
- Task: Outline the task or responsibility that needed to be addressed.
- Action: Detail the specific actions taken to address the task or challenge.
- Result: Emphasize the positive outcomes or achievements resulting from the actions taken. Quantify results whenever possible using metrics and data.
By consistently applying the STAR method throughout the document, applicants create a compelling narrative that showcases their skills and abilities in a clear, concise, and impactful manner.
Tailoring the Document to the Specific Role and Organization
Generic documents rarely impress. Each application should be carefully tailored to reflect the specific requirements and expectations of the target role and organization. Thorough research is crucial. Understand the company’s culture, values, mission, and recent achievements. Analyze the job description meticulously, identifying key skills and requirements. The document should directly address these aspects, highlighting how the applicant’s experiences and qualifications align seamlessly.
Maintaining Professionalism and Tone
Professionalism is essential. The document should be free of grammatical errors and typos. Maintain a formal and respectful tone throughout. Avoid slang, jargon, or overly casual language. The writing style should be clear, concise, and easy to read. Proofread carefully before submission, ideally having someone else review the document as well for a fresh perspective.
Utilizing Keywords Effectively
While avoiding keyword stuffing, strategically incorporating relevant keywords from the job description can improve the document’s visibility to applicant tracking systems (ATS). Naturally integrate keywords into the text, ensuring they flow smoothly and do not disrupt the overall readability or professional tone. Focus on using keywords that accurately reflect the applicant’s skills and experience rather than simply trying to maximize keyword density.
Formatting and Presentation
Pay attention to formatting and presentation. Use a professional and easy-to-read font (e.g., Times New Roman, Arial, Calibri). Maintain consistent margins and spacing. Use bullet points or numbered lists to highlight key information and improve readability. If submitting a hard copy, use high-quality paper and printing.
Following Up After Submission
After submitting the application, it’s advisable to follow up after a reasonable timeframe (usually one to two weeks). A brief, polite email expressing continued interest can be effective, reinforcing the applicant’s enthusiasm and commitment. This follow-up email should reiterate key qualifications and express a willingness to provide further information if needed.
Addressing Gaps in Employment or Education
If there are gaps in the applicant’s resume, it is important to address these honestly and transparently within the document. Provide a brief and concise explanation without making excuses. Focus on the positive aspects and how the applicant has learned and grown from the experience. This demonstrates maturity and self-awareness.
Leveraging the Power of Storytelling
Beyond simply listing qualifications, effective documents weave a narrative. They tell a story of the applicant’s career journey, highlighting key achievements and demonstrating a clear path of professional growth. This storytelling approach creates a more engaging and memorable experience for the reader, making the application stand out from the competition.
Ensuring Authenticity and Originality
It’s crucial to ensure that all information presented in the document is accurate, truthful, and original. Plagiarism is unacceptable and can have serious consequences. The document should reflect the applicant’s unique personality, skills, and experiences, creating a genuine and authentic representation of their capabilities.
Seeking Feedback and Revision
Before submitting the final version, it’s highly beneficial to seek feedback from trusted sources, such as career counselors, mentors, or peers. This review can identify areas for improvement and enhance the overall effectiveness of the document. Be open to constructive criticism and use it to refine and polish the document before submission.
